Professional Scrum Facilitation Skills (PSFS)
Learn how to use professional facilitation as a Scrum practitioner to help teams collaborate more effectively, have more productive conversations and develop greater ownership. Build skills in workshop facilitation, group dynamics and decision-making, and discover how facilitation helps teams deliver more value. Available as a practical, instructor-led training.
Content
Many Scrum teams run their meetings and events, yet find that genuine collaboration, engagement and focus don’t happen on their own. Conversations stay surface-level, a few people dominate the discussion, or teams struggle to reach shared decisions and take ownership.
In this training you explore how professional facilitation helps teams work more effectively and achieve better outcomes. You gain insight into topics such as facilitation stances, group dynamics, Scrum events, decision-making, team interaction and creating psychological safety. You also discover how facilitation makes conversations more productive, more inclusive and more valuable.
The training is highly interactive and practice-based. You work through exercises, simulations and realistic Scrum scenarios in which you actively apply facilitation techniques. As a result, you develop not just knowledge of facilitation, but above all greater confidence and effectiveness in guiding teams and group processes.
Topics covered include facilitation stances, Liberating Structures, team dynamics, conflict management, participation, decision-making and facilitating effective Scrum interactions. You also explore how your stance as a facilitator influences psychological safety, engagement and the quality of team conversations.
The hands-on format gives you plenty of space to practise facilitation directly, receive feedback and develop your skills in guiding teams and group dynamics.
Who is this training for?
This training is intended for professionals who want to facilitate teams, workshops and collaboration more effectively. You will get the most from this training if you:
- Are a Scrum Master
- Are an Agile Coach or Team Coach
- Are a Product Owner
- Are a Team Leader or facilitator
- Regularly facilitate Scrum events or workshops
- Want to improve team dynamics and collaboration
- Want to develop your skills in professional facilitation
- Want to achieve an internationally recognized Scrum.org certification
Or simply put: you want to learn how to help teams have better conversations, collaborate more effectively and develop greater ownership.
What will you learn during this training?
During the training, you actively practise facilitation techniques within Scrum and Agile teams.
You work on topics such as facilitation stances, group dynamics, Scrum events, decision-making, conflict management and psychological safety. You also explore how to help teams work together more productively and achieve better outcomes.
You also practise with interactive working methods, team conversations and Scrum scenarios in which you apply various facilitation techniques directly. You explore how your stance as a facilitator influences participation, safety and the quality of collaboration within teams.
The training is highly hands-on and interactive. You learn primarily by doing — practising, receiving feedback and reflecting together on group processes and team interaction.
After this training
After the training, you have a clearer understanding of how facilitation helps teams collaborate more effectively and achieve better outcomes.
You know how to facilitate Scrum events, workshops and team conversations in a way that creates greater engagement, focus and ownership. You also understand how group dynamics and facilitation influence collaboration and continuous improvement within Agile teams.
You leave with practical facilitation techniques, greater confidence and concrete tools to guide teams more effectively in complex collaborative environments.
You can also join the Connected Movement community, where professionals share experiences, insights and practical cases around Scrum, facilitation and Agile collaboration.
About the exam
After completing the training, you receive an exam voucher for the official Professional Scrum Facilitation Skills (PSFS) assessment from Scrum.org.
The online exam consists of multiple-choice questions covering facilitation, Scrum events, group dynamics, team interaction and effective collaboration within Scrum teams. The exam is in English.
If you take the exam within 14 days and do not pass with a minimum score of 85%, you will receive a second exam attempt at no extra cost.
Certification
Upon successfully completing the assessment, you receive the internationally recognised Professional Scrum Facilitation Skills (PSFS) certificate from Scrum.org.
The certification validates your knowledge of professional facilitation within Scrum and Agile teams. Scrum.org certifications do not expire.
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Questions or looking for advice?
Wesley is available to discuss any questions you may have.
Frequently asked questions
No. The training is relevant for anyone who facilitates teams, workshops or collaborative sessions, including Scrum Masters, Agile Coaches, Product Owners, team leads and facilitators.
No. The training is highly practice-based and interactive. You continually practise facilitation techniques, team conversations and Scrum scenarios.
The majority of the training consists of exercises, simulations, group assignments and reflection. You learn facilitation primarily by actively applying it.
Topics covered in depth include facilitation stances, Liberating Structures, Scrum events, group dynamics, decision-making, conflict management, psychological safety and team interaction.
The training can be provided in Dutch, English, French and German upon request. The official course material and exam are in English. When you register for a start date in the open line, the language spoken during the training will be indicated.
The training lasts one day and is delivered as an instructor-led session, either in person or virtually.
Yes. Eén examenvoucher voor het officiële PSFS assessment van Scrum.org is inbegrepen bij de training.
Yes. Bij het succesvol afronden van het assessment ontvang je het internationaal erkende PSFS certificaat van Scrum.org.
Trainers with real-world experience
Participants particularly value the combination of practical experience, in-depth expertise and immediate applicability. Connected Movement training programmes are delivered by experienced practitioners who work daily within complex organisational environments.
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